You can speak with an IMPAK Support Team professional by phone during normal office hours, and by email or IMPAK Support Request at any time. IMPAK Support and IMPAK Training Sessions are free, unlimited and ongoing for the whole duration of your IMPAK service.
IMPAK Training Sessions are remotely conducted by one of our support experts at a scheduled time that is convenient for you. You'll talk with us on the phone as we log you in for the first time and introduce you to IMPAK on your own computer. IMPAK is extremely easy to learn and use, and usually one training session will get you started. We follow up with additional training at any time for any employees who are new to the IMPAK system, or for those who simply want to explore and learn more about IMPAK.