Every property is different. IMPAK easily conforms to each property's physical layout, providing specific tools that will help manage all your properties from one platform.
IMPAK helps you manage and prioritize - then automates your routine scheduling tasks. Built-in notification and reporting tools provide the path to your team's continuous improvement.
You'll fully engage your tenants, engineers, managers, contractors, security guards, leasing agents and property owners - and everyone has the real-time information they need!
The IMPAK support team is ready to serve you by phone, email or request posted in the "Help & Support" area of IMPAK. Ongoing training sessions anytime upon request!
IMPAK's state-of-the-art cloud servers are protected by Secured Socket Layer technology and advanced firewalls, and IMPAK is always ready for you - 24/7/365.
IMPAK developers work hard to provide the best working experience for all end users. Special importance is placed on simplicity in order to reduce training needs.
"We have used IMPAK since its inception and remain partners due to the flexibility and continuous improvement of the system. Most systems only focus on one or two modules of property management but IMPAK allows a customizable approach for all property types."
"I have used many different systems over the years. None have been as user friendly and as powerful as IMPAK. Its simplicity is its strength. It is designed for our industry and not a product that we have to shoehorn into. A large part of our ability to service our customers is dependent on IMPAK and it performs very well."
"Our company has used the IMPAK system almost since its inception and we are very happy with it. We started out with just a few properties and now use it nationwide. It is a great tool for both management and maintenance and our tenants enjoy using it as well."
"A great tool! IMPAK is very user friendly and the tenants have had no issues. I have also worked very closely with the staff in working out issues and adding some things. They have always been very helpful and obliging when they can. I've used IMPAK for several years and am enjoying seeing the new features they are rolling out!"
Seth Eslami, Property Manager with 1225 North Loop Investments, Inc., says the most used system in his building is IMPAK Solutions, a 100% cloud-based facility management system that streamlines daily management activities and fully engages tenants. The Houston-based company’s software is popular for its work order system, but it offers a wide variety of features that are customizable for each property. “I think it can be used as a 101 guide to property management. In order to completely input all the information needed for all the features, you realize everything you need to know about the property,” Seth says.
