In the early 1990s, TefftNet, Inc. set out in Houston to build the IMPAK Facility Management System for a major airport. The goal was a 100 % web‑based, interactive toolset that would help operations staff meet strict preventive‑maintenance mandates.
Founder Robert Tefft was tasked with creating a radically different CMMS—one that was robust, intuitive for non‑technical users, and that “simply worked.” That original design philosophy still guides IMPAK today, powering over a billion square feet of facilities around the world.
As IMPAK grew and its reach began to extend to more and different types of commercial properties, the IMPAK Support Team received helpful feedback from its end-users. Tenant Service features were soon added, then Property Projects and Property Inspections.
IMPAK provided these and many other new features and capabilities at no extra charge to its existing and new clients, and this business practice continues today. We're always happy when a new program we develop in IMPAK helps streamline, organize and document your work processes.
To fuel IMPAK's record-setting growth pattern, we welcome your new ideas!
In just the past few years, the whole world has experienced a radical transformation in the way we work. In the property management industry, IMPAK has led the way with an innovative web application designed for all makes and models of phones, tablets, laptops and desktop computers.
All IMPAK users may now remotely connect to IMPAK in real-time on any device in order to create, update and dispatch work orders, perform inspections, schedule conference room reservations and perform many other jobs that previously had to be done while in the office. The IMPAK Support Team works diligently to provide a great experience for you busy people on-the-go! But let's not make this too complicated.
It should "simply work".
